StreamAlive supports in-person, hybrid, and online live sessions. The online platforms it supports are: Zoom, YouTube Live, Google Meet, Twitch, Microsoft Teams, Restream (and all the supported platforms on Restream), StreamYard (and all the supported platforms on StreamYard), Webex, and Vimeo. New platforms are being supported all the time.

StreamAlive reads the chat and turns comments into visualizations like polls, word clouds, and more. Each individual that comments during an interaction is a commenter. Example: The Starter plan processes up to 50 commenters per session. If you had 70 individuals comment during an interaction, StreamAlive would only count the first 50. The other 20 people can type in the chat but their comments won't be included in the visualization.

They type in the chat of the meeting or streaming platform you use! For online audiences there are no QR codes or links they have to click to open new tabs or windows. You keep the audience focused on your presentation, not on a second screen. For offline or hybrid audiences, we have a free browser-based chat which functions like the Zoom chat. Your audience can type in the chat to participate in the interactions and with other audience members.

Yes. You can run up to three sessions per month that have more than 10 commenters (see the question "What does number of commenters mean?"), and an unlimited number of sessions that have less than 10 commenters.

We have a generous free plan that can help you get started and use StreamAlive in your live sessions. We don't offer free trials of our paid plans. If you upgrade and decide that StreamAlive is not for you then see the question about our refund policy.

If you don’t know how many commenters you have or how many webinar attendees you expect, then it might make sense to start with the Pro (100 commenters) plan and upgrade or downgrade once you’ve got a better understanding of your audience numbers. Or start with the Starter plan and upgrade as needed.

No. If you’re lucky enough to have tens or hundreds of thousands of viewers on your livestream then that’s not a problem. On the Pro plans StreamAlive will only count comments from the first 100 (or more, depending on your specific plan) viewers in audience interactions. If you have 100,000 viewers on your livestream but only a subset of those people posting comments, then please find the Pro plan suitable for you.

We don’t have a one-time use option. You can select the monthly plan and cancel the subscription after your event has ended.

Our free forever plan lets you do almost everything that the paid plans do, the primary difference is the number of comments or people that can be on your live session.

You can upgrade to a Pro account instantly and enjoy the expanded audience sizes. If you’re unable to upgrade, only the comments from the first 100 participants will be counted in any audience interaction that you run.

The monthly and annual plan renews automatically until you stop (see: How do I cancel my monthly plan?).

Yes, we have a 30 day refund policy. If you decide that StreamAlive is not for you, let us know. If you want to request a refund after 30 days it will be done on a case-by-case basis. Please contact us if you want to discuss a refund.

All major credit cards. For Enterprise plans we can also accept bank transfer payments against an invoice.

In the app you can visit the billing page and select the plan you want to switch to. You can upgrade or downgrade at any time.

An account owner can manage the entire account, including billing, setting up an event, and managing team members. Team members can view upcoming events, manage the audience interactions, and view the post-show analytics.

No, sharing is against our Terms of Service. You can add your colleagues as a team member.

to launch our live chat and talk to one of our experts who'll assist you with any questions you have.