Customer service Training for insurance brokers
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct Customer service training for insurance brokers and you want to make the session fun and interesting. Lets see how to make that happen.
Start with Magic Maps
Break the ice by asking brokers, Where are you joining us from today? Pop that onto a real-time map to see your audience geographically spread out or clustered. It's a fun way to start!
Gauge Current Knowledge
Find out what everyones current knowledge of customer service is. Use a simple rating scale from 1 to 5 and see at a glance how confident everyone feels.
Capture the Feelings
Ask your audience to describe customer service in one word. Watch as the words populate into a lively word cloud. Are they feeling excited, intimidated, or maybe curious?
Visualize Their Impact
Dive deeper by asking participants to share how customer service impacts their role. As they type, their responses morph into falling tiles, creating a vibrant visual of shared experience.
Identify Interests
Prompt your audience with a poll: What aspect of customer service do you want to know more about? Use this to shape the session towards what theyre most interested in.
Let Fate Decide
Want to keep your session lively? Use the spinner wheel to randomly select someone to share their view. It's fair, fun, and keeps everyone on their toes!
Test Their Knowledge
Throw a fun multiple-choice question their way to test knowledge about customer service basics. See who knows their stuff and maybe offer a small reward!
Gauge Current Knowledge
Find out what everyones current knowledge of customer service is. Use a simple rating scale from 1 to 5 and see at a glance how confident everyone feels.
Seamless Q&A
StreamAlive automatically grabs questions from the chat. No need for a separate Q&A box, just ask away and respond to valuable inquiries effortlessly!
Track and Share Your Success
Once the session's over, check out how engaged your audience was. Discover the superstars in your group and send interaction summaries to your teammates via email!
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Customer service
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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