Eroded social contracts show up differently depending on culture, region, industry, and even office norms-so start by literally putting your audience on the map. How to use it in your session: - Kick-off question: Where are you joining from today? (easy warm-up, gets everyone typing) - Then tie it to the topic: Type a city where workplace norms felt totally different than what you expected. - Or a little more pointed: If you could teleport to a workplace with healthier trust and fairness, where would it be? Why it works: as locations pop up live, you can instantly connect the idea of unwritten rules to real-world context. And if youve got clusters (say, lots from one country/region), thats your cue to ask: Whats one workplace norm people assume there?

Before you teach anything, find out what people believe right now. Rating Polls are perfect for those on a scale of 110 moments. Try these prompts (and show the live bars as they respond): - Right now, how strong is the social contract at your workplace? (1 = broken, 10 = solid) - How confident are you that high performance is rewarded fairly in your org? - How safe do people feel speaking up on your team? Trainer move: after results show, call out what you see-Weve got a lot of 46s here. That usually means expectations exist but trust is shaky. Now youve got instant relevance.

Eroded social contracts are emotional. People feel it before they can explain it. Word clouds pull those feelings out fast and make them shareable. Use Wonder Words for 12 word answers like: - When the social contract at work breaks, people feel ___. - One word that describes trust in your org right now? - Whats the first thing that disappears when the social contract erodes? (common answers: trust, motivation, loyalty, effort) Trainer move: when one word grows huge (like burnout or cynicism), pause and say: Lets unpack that-what behaviors show up when this happens? Youve just created a discussion that feels audience-owned.

When you teach Eroded Social Contracts, people have stories. Talking Tiles is a slick way to let them share those stories without it turning into awkward silence or a few loud voices dominating. Prompts that work really well: - Share one example of an unwritten promise employees think exists (even if leaders never said it). - What changed at work that made you feel the deal shifted? - What impact does a broken social contract have on performance on your team? Trainer move: as tiles fall in, you can group them live: Im seeing themes: broken growth promises, unfair workload, leaders not walking the talk. Boom-your content outline just wrote itself.

Instead of guessing what your audience needs, ask them-and show the results live. Power Polls are great for steering the session in a way that feels collaborative. Use polls like: - Whats the biggest sign the social contract is eroding? 1) People stop speaking up 2) Quiet quitting / doing the minimum 3) Increased blaming and conflict 4) Higher turnover - What do you want to spend more time on today? 1) Psychological safety 2) Fairness and equity perceptions 3) Change fatigue and broken promises 4) Rebuilding trust after layoffs/reorgs Trainer move: commit to the vote. Looks like fairness is the hot button-cool, well spend extra time there and Ill adjust the examples. That alone increases attention because they feel heard.

Youll often want people to unmute or share a quick example-but calling on people directly can feel risky with sensitive topics like trust, fairness, and broken promises. Winner Wheel solves this in a fun, low-pressure way. How to use it: - Ask a question in chat first: Type one leadership behavior that damages the social contract. - Then spin: Alright, Im going to spin the wheel-winner shares a 20-second example of what that looked like in real life (no company names). - Or make it safer: Winner can either speak OR just paste a bit more detail in chat. Trainer move: reward it. Even a simple winner gets bragging rights or a small perk keeps chat active all session because people know participation counts.

When youre teaching a concept like social contract, its easy for people to nod along without really getting it. A fast quiz snaps attention back and clears up confusion. Quiz ideas (multiple choice, one correct): - Which is the best example of a social contract at work? A) The employment contract you signed B) The unwritten expectations between employees and the organization (Correct) C) The org chart D) Your job description - What usually happens FIRST when the social contract erodes? A) More innovation B) Higher trust C) Reduced discretionary effort (Correct) D) Clearer communication Trainer move: after showing the correct answer, ask one follow-up in chat: What made option C stand out? Now youve turned a quiz into discussion.

Before you teach anything, find out what people believe right now. Rating Polls are perfect for those on a scale of 110 moments. Try these prompts (and show the live bars as they respond): - Right now, how strong is the social contract at your workplace? (1 = broken, 10 = solid) - How confident are you that high performance is rewarded fairly in your org? - How safe do people feel speaking up on your team? Trainer move: after results show, call out what you see-Weve got a lot of 46s here. That usually means expectations exist but trust is shaky. Now youve got instant relevance.

On this topic, people will absolutely have questions-especially the spicy ones. The problem is they get buried in chat or people dont want to interrupt. StreamAlives Q&A pulls questions out of the chat automatically so you can manage them cleanly. How to use it in Eroded Social Contracts training: - Seed it early: As we go, drop questions in chat starting with Q:-StreamAlive will capture them. - Common questions youll surface: - How do you rebuild trust after layoffs? - What if leaders created the breach-can it still be repaired? - How do you handle employees who feel done and disengaged? Trainer move: park questions for later themes. Im saving all rebuild trust questions for our last segment. Participants relax because they know theyre not ignored.

After you deliver this training once, StreamAlives Analytics help you stop guessing what worked. What you can do with it: - Spot engagement spikes: People chatted the most during the broken promises section-lets expand that next time. - Replay your interactions: see which polls and prompts actually got responses vs. which ones flopped. - Identify your top engagers: great for follow-up, champions, or simply thanking people who helped make the session lively. - Share results: send interaction reports via email or share insights with your L&D team on Teams. Trainer move: use the data to tighten your run-of-show. Over time, your Eroded Social Contracts session becomes sharper, more relevant, and way more interactive-without adding extra prep every time.