Virtual Instructor-led Training

Know your customer (KYC) Training for bank customer service teams

StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).

Make your instructor-led Know your customer (KYC) training more fun with polls, word clouds, spinner wheels and more

Works inside your existing PowerPoint presentation

Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions

AI generates audience interactions for you

Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!

Built to work with MS Teams and Zoom

Native apps for Teams and Zoom so you never have to leave your existing workflows

No QR Codes

Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team

StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

You've been asked to conduct Know Your Customer (KYC) training for bank customer service teams, and you want to make the session engaging and interactive. Lets dive into how StreamAlive can help bring your training to life!

Magic map

Get On the Map

Break the ice and kick things off by asking your audience where they are from. Use StreamAlive's Magic Maps to plot their locations on a real-time map! You could also ask something fun, like which city they'd love to visit or where theyd teleport to if they could. Its a great way to connect participants from different branches and get everyone talking.

Ratings Poll

Rate the Knowledge

Assess the room's current understanding of KYC with a Rating Poll. Start by asking your trainees to rate their knowledge on a scale from 1 to 5. This helps gauge where everyone stands and see if your training hits the mark!

Word Cloud

Capture the Vibe

Curious about how your audience feels about KYC training? Use Wonder Words to create a word cloud that captures their emotions. Are they excited, intimidated, or maybe a little confused? This can provide great insight into their mindset and shape your approach.

Talking Tiles

Tiles of Insight

Lets bring your audiences insights to life! Ask them how KYC impacts their daily job roles and watch as their responses cascade down the screen as Talking Tiles. Its dynamic, fun, and turns individual feedback into a collective conversation.

Poll

Discover More

Want to know what aspects of KYC your audience is most eager to learn about? Launch a Power Poll where they can choose topics they're interested in, like legal requirements, real-life case studies, or technology tools in KYC.

Spinner Wheel

Spin to Speak

Feeling lucky? Use StreamAlive's Spinner Wheel to choose a volunteer to share their thoughts or answer a question during your session. It's a fun way to get people involved without putting anyone on the spot!

multiple choice

Test the Waters

Test your audience's KYC knowledge with a quick quiz. Ask a multiple-choice question where there's only one correct answer to reinforce learning. See who gets it right with real-time results displayed instantly!

Rating Poll

Rate the Knowledge

Assess the room's current understanding of KYC with a Rating Poll. Start by asking your trainees to rate their knowledge on a scale from 1 to 5. This helps gauge where everyone stands and see if your training hits the mark!

Q&A

Questions at the Ready

No need for a separate Q&A box! StreamAlive picks up questions as they're asked in the chat. This allows you to address participants' inquiries seamlessly as they arise throughout your live KYC session.

Analytics & Reports

Engage and Improve

After your session, dive into StreamAlive's analytics to see which parts grabbed the most attention, identify your top fans, and take away insights to improve future training. You can easily share these results with your team via email to showcase your session's engagement success!

Use StreamAlive in all your training sessions

StreamAlive isn’t just for

Know your customer (KYC)

training,

it can also be used for any instructor-led training session

Explore similar traingin ideas: unlocking the potential of StreamAlive

See how StreamAlive transforms live training with engaging events and interactive sessions across industries.

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