Know your customer (KYC) Training for retail banking
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Know your customer (KYC) training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct Know your customer (KYC) training for retail banking and you want to make the session fun and interesting. Lets see how to make that happen.
Put Your Audience on the Map
Kick things off by asking participants to share where they are joining from using StreamAlives Magic Maps. This not only breaks the ice but also visually connects everyone geographically. You could also have some fun with it: ask where theyd love to travel next or what city theyd relocate to if they could.
Gauge the Room With Rating Polls
Find out what everyones current knowledge of KYC is. This will help you tailor the depth of your session accordingly. Plus, its a visually engaging way to get a quick pulse on your audiences current understanding.
Capture Feelings with Word Clouds
Ask everyone how they feel about KYC training. Are they excited? Maybe intimidated? Using the Wonder Words feature, watch a live word cloud form-giving you honest, real-time feedback on audience sentiment.
Let Thoughts Cascade with Talking Tiles
This is perfect to see how KYC impacts individuals' roles. Capture detailed thoughts or concerns by letting people type in their experiences and watching them cascade as Talking Tiles. Its engaging and keeps the focus on personal stories.
Delve Deeper with Open-Ended Polls
Use an open-ended poll to uncover what aspects of KYC your participants are most curious about. Is it ID verification, customer risk assessment, or regulatory compliance? This way, you can prioritize what to focus on during your session.
Let Fate Decide with Spinner Wheel
Spice things up by picking a volunteer at random to answer questions or share their thoughts. The Spinner Wheel adds a spontaneous twist that can ease tension and spark attention.
Test Knowledge with Quizzes
Throw a multiple-choice quiz into the mix to see whos been paying attention. Ask a question about KYC processes and reveal the correct answer afterward. This not only gauges learning but also reinforces key points made during the session.
Gauge the Room With Rating Polls
Find out what everyones current knowledge of KYC is. This will help you tailor the depth of your session accordingly. Plus, its a visually engaging way to get a quick pulse on your audiences current understanding.
Capture Queries Effortlessly with Q&A
Forget about fumbling between screens to catch questions. StreamAlives Quick Questions swoops out queries directly from the chat. No fuss, just streamlined Q&A, keeping the pace smooth and steady.
Reflect and Refine with Analytics
After your session, dive into analytics to see which parts of your training resonated most and who your top fans were. Easily share that insightful data with your team via Teams or email to keep refining and perfecting future sessions.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Know your customer (KYC)
training,
it can also be used for any instructor-led training session
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Interactions in action
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