Virtual Instructor-led Training

AI integration Training for customer service teams

StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).

Make your instructor-led AI integration training more fun with polls, word clouds, spinner wheels and more

Works inside your existing PowerPoint presentation

Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions

AI generates audience interactions for you

Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!

Built to work with MS Teams and Zoom

Native apps for Teams and Zoom so you never have to leave your existing workflows

No QR Codes

Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team

StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Imagine you've got to lead a training session on how AI can be integrated into your customer service team, but you don't want it to be a snooze-fest. Let's jazz it up with some interactive elements that make it engaging and fun!

Magic map

Magic Maps: Lets Get Geographical!

Start off by breaking the ice with Magic Maps. Ask your trainees to share from where theyre joining or where they dream of traveling. This not only sets a relaxed tone but also sparks curiosity and connection as they see their locations appear on a real-time map. Its a neat way to put everyone literally on the map and make them feel connected from the get-go.

Ratings Poll

Rating Polls: Gauge the Knowledge

Use Rating Polls to quickly get a sense of your teams current knowledge about AI integration. Ask them to rate their familiarity with topics like machine learning or chatbots on a scale of 1 to 5. This helps you tailor your training to their needs and challenges right from the start.

Word Cloud

Word Cloud: Capture the Mood

Lets get a snapshot of how your team feels about diving into AI. Use a Word Cloud to see words like 'excited', 'nervous', or 'curious' pop up. This gives you a colorful, real-time glance at the general vibe in the room, helping you address any concerns or hype up the enthusiasm!

Talking Tiles

Talking Tiles: Share the Impact

Ask your team what impact they think AI could have on their roles. Use Talking Tiles to display their thoughts in a vibrant, engaging way as they type them in. Youll see a cascade of ideas that turn a regular discussion into a visually dynamic exchange.

Poll

Polls: Discover Interests

Find out which aspects of AI your team wants to explore more. Run a simple poll asking whether they're most interested in learning about AI tools, benefits, or real-world examples. This helps you steer the session in the direction they find most valuable.

Spinner Wheel

Spinner Wheel: Fate Chooses the Speaker

When you want someone to share their thoughts or answer a question, dont just pick at random-let the Spinner Wheel do it! It adds a touch of fun and unpredictability, making folks more willing to participate since it feels like a game.

multiple choice

Quiz: Test Their Knowledge

Wrap up or add a checkpoint with a quick Quiz. Ask something like, 'Which AI tool is most commonly used in customer service?' and have them choose from options. This not only checks understanding but reinforces learning in a fun way.

Rating Poll

Rating Polls: Gauge the Knowledge

Use Rating Polls to quickly get a sense of your teams current knowledge about AI integration. Ask them to rate their familiarity with topics like machine learning or chatbots on a scale of 1 to 5. This helps you tailor your training to their needs and challenges right from the start.

Q&A

Q&A: Easy and Seamless

Streamline your Q&A sessions without jumping through hoops. With StreamAlive, no need to keep a separate tab open for questions. It picks them up from the chat seamlessly, letting you address queries on the fly during your session.

Analytics & Reports

Analytics: Learn and Improve

After your session, dive into StreamAlives analytics to see what resonated most with your audience. Who were your Fantastic Fans, and what parts of your talk got people chatting? Share these insights with your team to constantly improve your presentations moving forward.

Use StreamAlive in all your training sessions

StreamAlive isn’t just for

AI integration

training,

it can also be used for any instructor-led training session

Explore similar traingin ideas: unlocking the potential of StreamAlive

See how StreamAlive transforms live training with engaging events and interactive sessions across industries.

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