Break the ice by asking everyone to let you know where theyre joining from using Magic Maps. It's a great way to kick off your session. Plus, everyone can literally see how youre all connected globally or even locally.

Find out what everyone already knows about complaint handling. It's easy to pop a Rating Poll and ask participants to rate their current understanding from 1 to 5. This gives you a real-time insight into your audiences knowledge baseline.

Use Wonder Words to create a word cloud and discover how people feel about complaint handling. Are they excited? Intimidated? This can give you a quick gauge of the rooms emotional temperature.

Ask people what impact complaint handling has on their job role and watch as their responses turn into a dynamic visual experience with Talking Tiles.

Find out what specific part of complaint handling they want to dive into. Use a Power Poll to ask what topics they are curious about to tailor your session focus.

Need a volunteer to elaborate on a point? Use the Spinner Wheel to let fate decide who you'll call on to share their thoughts. It keeps it fun and a tad competitive!

Throw in a quick multiple-choice quiz about complaint handling where only one answer is correct. It's a neat way to keep everyone on their toes while reinforcing their knowledge.

Find out what everyone already knows about complaint handling. It's easy to pop a Rating Poll and ask participants to rate their current understanding from 1 to 5. This gives you a real-time insight into your audiences knowledge baseline.

No need for a separate box-StreamAlive picks up questions directly from the chat, making it so much easier to manage and respond to queries instantly.

See how your presentation kept the audience engaged, discover who the most active participants were, and easily share results from your interactions on Teams or via Email. It's all about continuous improvement!