Let's kick things off by putting everyone on the map! Start with a question like, "Which city is home for you?" or "Where would you escape to after a tough day resolving disputes?" Magic Maps will light up the world with responses, literally!

Dive into your session with some quick insights: "How comfortable do you feel dealing with customer disputes?" A simple scale from 1-10 will get everyone clicking, and youll see instantly where your team stands.

Dispute resolution can be a mixed bag of emotions, so why not capture that with a word cloud? Ask the team, "How does the word 'dispute' make you feel?" Watch as powerful words like "Challenge," "Excitement," or "Fear" float to the surface.

Let's make it personal: "Share a quick story about a customer dispute you handled." Their stories will pop up like Tetris blocks, making the experience interactive and visually engaging.

Find out what part of dispute resolution is most mysterious to your team. Ask, "Which topic do you feel you need more mastery in?" Options could include negotiation, empathy techniques, or policy understanding.

Need a brave soul to share a challenging experience? Spin the wheel! It selects a random participant to share without the awkward silence when asking for volunteers.

Sprinkle in some fun with a pop quiz! Ask something like, "Which is the best step to take first in a dispute resolution?" and see who gets it right!

Dive into your session with some quick insights: "How comfortable do you feel dealing with customer disputes?" A simple scale from 1-10 will get everyone clicking, and youll see instantly where your team stands.

No need to lose momentum diving for questions in the chat. With Quick Questions, any inquiry automatically pops up, allowing you to maintain that engaging flow while covering key concerns fast.

Once the session is over, peek into StreamAlives analytics to see which parts rocked and which bits need a re-think. Youll find out who was super engaged and can share insights with your team via email.