Customer service Training for senior management
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been tasked with leading customer service training for senior management, and you're thinking, "How do I keep them engaged and energized?" Let's explore some fun and effective ways to do just that.
Put Everyone on the Map with Magic Maps
Nothing breaks the ice quite like seeing everyones locations pop up on a world map. Ask them where theyre joining from or maybe where they'd love to travel next-it's a great way to start conversations and connect over shared travel dreams.
Gauge the Room with Rating Polls
Kick off your session by finding out how much everyone knows about customer service. Or check in mid-way through to see how they're feeling about the content so far. It's an instant pulse check!
Feel the Vibe with Word Clouds
Pop a question into the chat like, "How do you feel about customer service training?" and watch as words like 'excited' or 'nervous' appear, giving you a quick read on the room's emotions.
Make It Dynamic with Talking Tiles
Ask participants to share how customer service impacts their job roles. As responses tumble down like Tetris blocks, everyone gets visually engaged and the discussion becomes lively!
Discover Desires with Power Polls
What do they want to dig deeper into? Use polls to let the crowd vote on the customer service topics theyre most curious about.
Unleash Chance with the Spinner Wheel
Need a volunteer to share their thoughts or answer a question? Give the spinner wheel a whirl and let it decide. Everyone's on their toes!
Test the Waters with Quizzes
Keep things lively with a quick quiz. Pose a multiple-choice question about best customer service practices and reveal the correct answer for some learning fun.
Gauge the Room with Rating Polls
Kick off your session by finding out how much everyone knows about customer service. Or check in mid-way through to see how they're feeling about the content so far. It's an instant pulse check!
Smooth Sailing with StreamAlive's Q&A
No need to dig through the chat manually! StreamAlive snags questions as they're asked, so you can keep your focus on answering, not searching.
Understand and Reflect with StreamAlive Analytics
Dive into what resonated with your audience, celebrate the top engagers, and share insights post-training. It's all about continuous improvement and keeping things engaging!
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Customer service
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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