Kick off your session with a bit of geo-fun. Ask your tax advisor audience, 'Where in the world are you advising from today?' This will not only create energy in the room but also give everyone an instant visual of the groups spread.

Use a rating poll to figure out the current level of Customer service knowledge among your tax advisor attendees. Ask, 'On a scale of 1 to 5, how confident do you feel about your customer service skills?' This helps you understand the groups baseline.

Start with an easy question like, 'Whats your initial thought when you hear Customer service?' Watch as words like 'helpful', 'essential', or maybe a few mixed feelings, pop up. Its a fun way to instantly read the room.

Pose a question like 'How has great Customer service impacted your role as a tax advisor?' let those thoughtful responses cascade down the screen. It turns sharing into a visually engaging activity.

Use a poll to find out which aspect of Customer service intrigues them most. Maybe its learning to handle tricky client interactions or improving their listening skills. This can guide where you steer the session.

Introduce an element of surprise by using the Spinner Wheel. Encourage everyone to comment to qualify and let fate choose who gets to share how they deal with customer queries. Its a playful nudge to get everyone involved.

Throw in a quick quiz with a question like 'Which of these is the most effective technique in handling client objections?' This keeps everyone on their toes and reaffirms learning.

Use a rating poll to figure out the current level of Customer service knowledge among your tax advisor attendees. Ask, 'On a scale of 1 to 5, how confident do you feel about your customer service skills?' This helps you understand the groups baseline.

During your session, let StreamAlive seamlessly scoop up questions from the chat. Address these queries on the fly without disrupting the flow. Perfect for dynamic Q&A sessions!

After the training, dive into the analytics to see which parts of your session shined. Identify your most engaged participants and share successes with your team. It's like getting a performance review with useful data!