Virtual Instructor-led Training

Dispute resolution Training for credit card operations

StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).

Make your instructor-led Dispute resolution training more fun with polls, word clouds, spinner wheels and more

Works inside your existing PowerPoint presentation

Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions

AI generates audience interactions for you

Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!

Built to work with MS Teams and Zoom

Native apps for Teams and Zoom so you never have to leave your existing workflows

No QR Codes

Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team

StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

You've been asked to conduct Dispute resolution training for credit card operations and you want to make the session fun and interesting. Lets see how to make that happen.

Magic map

Magic Maps: Let's Plot the World!

Break the ice by asking participants where they're joining from and plot their locations on a real-time Magic Map. It's a fun way to see where everyone is from and makes a perfect starting point for understanding cultural perspectives in dispute resolution.

Ratings Poll

Rating Polls: Gauge the Room

Find out what everyones knowledge of dispute resolution is by asking them to rate their familiarity on a scale of 1 to 5. Youll get a visual idea of the room's expertise.

Word Cloud

Wonder Words: Capturing Feelings

Ask the group how they feel about dispute resolution training. Are they excited, intimidated, or maybe a bit dismissive? Watch these words grow like magic as your class contributes.

Talking Tiles

Talking Tiles: Uncovering Insights

Ask participants what impact dispute resolution has on their job roles and let their responses fall as tiles on the screen. Its an engaging way to foster discussion as it visually builds up perspectives.

Poll

Power Polls: What's the Curiosity?

Find out what aspect of dispute resolution people want to learn more about. Use a Power Poll to allow them to choose from options like negotiation tactics, communication, or legal frameworks.

Spinner Wheel

Winner Wheel: Destiny's Call

Ask for a volunteer to unmute and answer your question, but let fate decide who will be asked to speak using the Spinner Wheel. Its a lively way to involve everyone without putting them on spot.

multiple choice

Quiz Time: Challenge Their Knowledge

Engage the group with a multiple-choice question about dispute resolution where only one answer is correct. Its not only interactive but also a direct knowledge check for them.

Rating Poll

Rating Polls: Gauge the Room

Find out what everyones knowledge of dispute resolution is by asking them to rate their familiarity on a scale of 1 to 5. Youll get a visual idea of the room's expertise.

Q&A

Q&A: Smooth Sailing

StreamAlive picks up questions directly from the chat, no separate Q&A box required. Making it super easy to address queries pointedly during your session.

Analytics & Reports

Analytics: Read the Room

See how your presentation kept the attention of the audience with StreamAlive Analytics. Discover who the most engaged audience members were, and share results from your interactions on Teams or Email.

Use StreamAlive in all your training sessions

StreamAlive isn’t just for

Dispute resolution

training,

it can also be used for any instructor-led training session

Explore similar traingin ideas: unlocking the potential of StreamAlive

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Interactions in action
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