Know your customer (KYC) Training for insurance claims teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Know your customer (KYC) training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Hey there! So, you've been asked to conduct Know Your Customer (KYC) training for insurance claims teams, and you're wondering how to make it captivating and lively. Let's explore some awesome ways to keep your trainees engaged and eager to learn!
Put Your Audience on the Map
Want to break the ice and get everyone comfortable? Use Magic Maps! Start by asking participants, "Where are you joining us from today?" or "If you could teleport anywhere, where would it be?" This not only livens things up but helps everyone feel connected.
Gauge Their KYC Knowledge
Kick-off your session by checking where people stand with KYC. Use a Rating Poll to find out how confident they are about KYC knowledge. It's a quick and easy way to tailor your training focus.
Check the Vibe with Word Clouds
Use the Wonder Words feature to capture the mood on KYC. Ask trainees to type in what comes to mind when they think of KYC it could be "exciting," "intimidating," or even "dull"! This helps you address any apprehensions right away.
Dive Deep with Talking Tiles
Let them express how KYC impacts their roles. Questions like "How does KYC affect your daily tasks?" can be animated through Talking Tiles, making their opinions visually engaging and fostering discussion.
Discover KYC Curiosities
Use Power Polls to discover which aspects of KYC they're most curious about. Ask them to vote on topics like compliance, data privacy, or customer interactions. Tailor your session based on what they want to learn the most.
Let Fate Choose the Speaker
Need a volunteer to share their thoughts or experiences? Let the Spinner Wheel decide who'll unmute and speak. This keeps everyone on their toes and ready to participate!
Test Their KYC Knowledge
Shake things up with a fun quiz. Ask a multiple-choice question about KYC, and let your audience pick the correct answer via the Quiz feature. It's a great way to reinforce learning and keep things interactive.
Gauge Their KYC Knowledge
Kick-off your session by checking where people stand with KYC. Use a Rating Poll to find out how confident they are about KYC knowledge. It's a quick and easy way to tailor your training focus.
Streamline Queries with Q&A
StreamAlive's Q&A feature makes it a breeze to handle audience questions directly from the chat. No need for separate Q&A boxes, because everything is captured and addressed in real time!
Keep the Engagement Insights Flowing
After your session, use analytics to see how well you captured attention and who your top participants were. You can share these insights with your team through Teams or via email, making future trainings even better!
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Know your customer (KYC)
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
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