Applied AI Training for contact center teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Applied AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct Applied AI training for contact center teams and you want to make the session fun and interesting. Lets see how to make that happen.
Put Everyone on the Map
Break the ice and kick things off with Magic Maps! For instance, ask your team 'Where are you joining us from?' or get creative with something like 'If you could travel anywhere on earth right now, where would it be?' Giving your audience a moment to see themselves on a map can set the stage and make everyone feel included right from the start.

Gauge the Room with a Rating Poll
Find out what everyones knowledge of Applied AI is. You can ask something like: 'On a scale from 1-5, how confident are you about using AI in customer interactions?' This gives an instant pulse on the overall confidence level and helps you tailor your session accordingly.

Feel the Mood with a Word Cloud
How do people feel about Applied AI training? Excited? Intimidated? Scared? Fearful? Dismissive? Ask them to describe their feelings in one word and see the real-time word cloud morph into a colorful representation of the room's vibes.

Dive Deep with Talking Tiles
Get personal and ask your attendees what impact Applied AI has on their job role. As their messages start creating a dynamic visual display on the screen, youll get a colorful collection of personal insights.

Explore Curiosity with Polls
Discover what aspect of Applied AI people want to know more about. Run a quick poll asking, 'Which AI feature are you most curious about?' and provide some options like predictive analytics, chatbots, or data modeling.

Engage with the Spinner Wheel
Want active participation? Ask for a volunteer to unmute and answer your question, but let fate decide who will be asked to speak. Use the Wheel to pick someone randomly it keeps things light-hearted and spontaneous!

Test Knowledge with a Quiz
Throw a bit of challenge by asking the audience a multiple choice question about Applied AI where only one answer is correct. For example: 'Which of these is NOT a benefit of AI in contact centers?'

Gauge the Room with a Rating Poll
Find out what everyones knowledge of Applied AI is. You can ask something like: 'On a scale from 1-5, how confident are you about using AI in customer interactions?' This gives an instant pulse on the overall confidence level and helps you tailor your session accordingly.

Ease into Q&A
StreamAlive picks up questions directly from the chat, no separate Q&A box needed. Just let them drop questions as and when they have them, and you can get to them anytime, creating a seamless interaction.

Wrap Up with Insights
See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions instantly via Teams or Email. This helps in crafting even better sessions next time around.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Applied AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
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