Start your training with a bang by using Magic Maps. Ask your participants to share where theyre joining from or a special place they associate with insurance stories. It sets the tone and helps break the ice!

Use Rating Polls to gauge your audience's current knowledge of complaint handling. Ask them to rate their understanding from 1 to 5. It'll help you tailor your training to their needs.

Get a feel of the room with a Word Cloud. Ask attendees how they feel about complaint handling training. It's a great way to visualize emotions like excitement, intimidation, or curiosity.

Use Talking Tiles to invite participants to share how complaint handling affects their role. It's a fun way to visualize the day-to-day impact of what youre teaching.

Kick off with a Power Poll to find out what aspects of complaint handling interest your trainees the most. This could range from techniques to manage difficult clients to understanding insurance regulations better.

Spice things up with the Spinner Wheel. If you need a volunteer to share a real-world experience or answer a quiz question, let the wheel decide who that lucky person will be!

Use a Quiz to ask a multiple-choice question related to complaint handling. Maybe something like, 'Whats the first step in resolving a complaint?' and then reveal the correct answer.

Use Rating Polls to gauge your audience's current knowledge of complaint handling. Ask them to rate their understanding from 1 to 5. It'll help you tailor your training to their needs.

StreamAlives Q&A feature picks questions right from the chat. No hunting needed! Just answer them as they pop up, seamlessly engaging with your audience.

After your training, dive into Analytics to see who was most engaged, which topics captivated your audience, and share those insights with your team to refine future sessions.